Make an Impact

Overview

We’re looking for a Senior Digital Designer with strong front-end chops, brand sensibility, and UX awareness to help lead creative execution across digital platforms. This role is ideal for someone who’s as comfortable designing logos and layouts as they are diving into Mailchimp or tweaking CSS in Squarespace. You’ll collaborate closely with strategy, development, and marketing teams to create digital experiences that are thoughtful, on-brand, and conversion-minded.

Key Responsibilities

Brand & Visual Design

• Lead logo and visual identity design efforts that translate across digital platforms.
• Produce high-quality graphics, illustrations, and layouts for web, email, and social.
• Optimize assets for web performance and responsiveness.

UX & Web Design

• Create wireframes, mockups, and user flows to guide intuitive web experiences.
• Design and build websites using platforms like Squarespace and WordPress.
• Stay current on UX best practices, web design trends, and design systems.

Email Design & Development

• Design engaging, on-brand emails that align with marketing goals.
• Develop responsive email templates in platforms like Mailchimp and Klaviyo.
• Implement personalization and modular design for scalable campaigns.

Web Development & Maintenance

• Support front-end implementation in CMS platforms (Squarespace, WordPress).
• Collaborate with developers to QA, test, and deploy digital assets.
• Maintain and update live sites, ensuring performance and brand consistency.

What You Bring

• 5+ years of experience in digital design, with a portfolio that spans web, brand, and email.
• Proficiency in Adobe Creative Suite, Figma, and front-end tools (HTML/CSS).
• Experience working in Squarespace, WordPress, Mailchimp, and Klaviyo.
• Understanding of responsive design, accessibility standards, and UX principles.
• Ability to work independently while collaborating across functions.
• Obsessed (in a good way) with digital design patterns, UX trends, and system thinking.

Nice to Have

• Comfort presenting work and articulating design decisions
• Animation/motion design experience (Lottie, After Effects, etc.)
• Experience with SEO tools and performance analytics, including:
  • Google Analytics for tracking user behavior and site performance
  • SEMrush or similar platforms for keyword research and optimization
  • Google Lighthouse for auditing accessibility, performance, and SEO
  • Understanding of technical SEO best practices and how design impacts rankings

This role is for someone who thinks like a designer but builds like a developer — someone who doesn’t just want to make things look good, but wants them to work beautifully too.

Overview

We’re looking for a Senior Account Manager with a sharp strategic mind, exceptional communication skills, and a passion for building meaningful client relationships. This role is ideal for someone who’s as comfortable leading internal teams as they are presenting to clients. You’ll collaborate closely with sales, marketing, and creative teams to create impactful brand
experiences that are smart, well-executed, and strategically sound. If you’re highly organized, confident in delegating and communicating with both clients and internal teams, and have a knack for managing scopes, schedules, and expectations—you could be the perfect fit. As Senior Account Manager, you’ll partner with our clients, the Account Director, and our team of Creatives to provide structure, clarity, and forward momentum to every
engagement.

Key Responsibilities

Account Success

• Collaborate with clients and stakeholders at assigned accounts to understand their strategic needs and expectations.
• Present and sell creative strategies and concepts to clients, addressing feedback and ensuring client satisfaction.
• Identify new revenue opportunities within existing accounts and support related sales activity from proposal through close-business review.
• Proactively lead weekly 1:1 with manager, including reviewing personal KPIs and relevant account updates.
• Provide Account Director with needed information from owned accounts to support monthly invoicing report.

Project/Resource Management

• Manage creative budgets, ensuring use of resources and adherence to financial goals.
• Allocate and manage internal and contractor resources to meet project deadlines and client expectations.
• Proactively manage and address any project timeline or resource issues as needed and document any with proactive account alerts.
• Provide Account Director with needed information on forward looking revenue projections.

Sales & Marketing

• Manage Sales Funnel – inquiries and PM
• Proactively lead weekly reporting on owned sales and marketing efforts
• Draft Proposals, estimates, and RFPs (supporting Tori) in a timely manner
  

What You Bring

• 5-10+ years of experience in account/project management
• Familiar with basic accounting and account finances
• Proficiency managing spreadsheets
• Strong estimation skills and invoicing experience
• Proactive attitude with a passion for collaboration and teamwork
• Great at managing projects, tasks, people, and timelines at the same time
• Working knowledge of collaboration tools like Figma, GSuite, and/or Adobe Creative Suite

Nice to Have

• Experience in the creative or marketing industries

This role is for someone who can confidently advocate for the client while also championing the health of the business—balancing strong relationships with a sharp eye on project margins.